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TERMS & CONDITIONS

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Enrico Fonte - Alternative practitioner for psychotherapy (§ 1 HeilprG - German law on alternative practitioners).

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1. ​ Scope of application of the general terms and conditions

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1.1 The general terms and conditions regulate the business relationship between the alternative practitioner for psychotherapy and the patient as a treatment contract. Deviating agreements require a written form.

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1.2 The legal basis for the treatment contract is §§ 611 ff. of the German Civil Code (BGB). Accordingly, the treatment contract is concluded when a patient accepts the general offer of the alternative practitioner for psychotherapy and turns to the alternative practitioner for the purpose of consultation, diagnosis, and treatment.

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1.3 The alternative practitioner for psychotherapy is entitled to reject a treatment contract without giving reasons if the necessary relationship of trust cannot be expected, if the alternative practitioner for psychotherapy cannot or is not allowed to treat due to their specialization or legal reasons, or if there are reasons that could put them in conflicts of conscience. In this case, the alternative practitioner for psychotherapy's fee claim for services rendered up to the rejection of treatment, including treatment, shall remain valid.

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2. Content and purpose of the treatment contract

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2.1 The alternative practitioner for psychotherapy provides their services to the patient by using their knowledge and skills for the purpose of practicing medicine, limited to the field of psychotherapy, in the form of education, consultation, diagnosis, and treatment of the patient.

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2.2 Before the start of the treatment, the alternative practitioner for psychotherapy informs and advises the patient about the economic and professional advantages and disadvantages regarding their therapy methods. The patient freely decides on the diagnostic and therapeutic methods to be applied. If the patient cannot or does not want to decide, the alternative practitioner for psychotherapy applies a method that corresponds to the presumed will of the patient.

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2.3 The alternative practitioner for psychotherapy usually applies non-conventional medical methods, some of which are not scientifically explainable. Therefore, no success of the treatment can be promised or guaranteed to the patient. If the patient rejects these methods or demands consultation, diagnosis, and therapy with scientifically recognized methods, they must inform the alternative practitioner for psychotherapy in advance.

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2.4 The alternative practitioner for psychotherapy does not issue sick notes or prescribe medication, remedies, or substances. I would like to point out as a precaution that the information provided on my website cannot be used to self-diagnose or self-treat illnesses or ailments.

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3. Patient participation

The patient is not obliged to actively participate in the treatment. However, if the patient does not cooperate sufficiently by not providing the necessary information for the treatment and thus the trust relationship cannot be established or not established sufficiently, the Heilpraktiker for Psychotherapy is entitled to discontinue the treatment.

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4. Remuneration of the Alternative Practitioner for Psychotherapy

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4.1 The Heilpraktiker for Psychotherapy is entitled to a fee for the use of their services (see price list at www.bodymindtherapy.de).

For self-paying patients, prices can be found on the price list at www.bodymindtherapy.de.

For billing with health insurance companies, prices are based on the fee schedule for Heilpraktiker and are also based on the generally customary prices in the field of free psychotherapy according to the Heilpraktiker Law in Germany, and are individually agreed upon depending on the type, duration, and scope of services to be provided.

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4.2 The agreed fees are to be paid in advance for each treatment in the online shop. The patient will automatically receive an invoice for each payment. Different arrangements apply for billing with health insurance companies.

For billing with health insurance companies and supplementary insurance policies, the creation of a diagnosis is necessary. The patient agrees to this if he/she requests an invoice from the insurance company.

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4.3 The booking of an appointment can be canceled within a reasonable period of time, and the already paid amount can be used for another appointment. The already paid amount will not be refunded but will only be used as credit for the other appointment. 48 hours before the appointment (working day), the appointment cannot be canceled anymore, and the already paid costs will be considered as cancellation fees and will not be refundable.

For multiple appointments, a maximum of 30% can be canceled. If there are more than this number of cancellations, reasonable cooperation cannot be assumed, and Enrico Fonte reserves the right not to offer any further appointments to that person.

 

4.4 For registration and cancellation procedures for training or workshops, please refer to the Terms and Conditions (T&C) provided with the course.

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5. Refunds by third parties

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5.1 To the extent that the patient has or believes to have a claim for reimbursement or partial reimbursement of the fees by third parties, § 4 is not affected. The alternative practitioner for psychotherapy does not carry out direct billing and cannot defer fees or fee portions in anticipation of possible reimbursement. The amount of treatment costs is always based on the concluded treatment contract, regardless of how much is reimbursed by health insurance.

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5.2 If the information to third parties is necessary for connection with reimbursement matters, such information will be provided to the patient in the form of certificates for a corresponding fee. No information will be provided to third parties.

 

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6. Confidentiality of treatment

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6.1 Patient data will be treated confidentially by the alternative practitioner for psychotherapy. Information regarding diagnosis, counseling, therapy, and personal circumstances or the patient's situation will only be provided with the patient's written consent.

 

6.2 If the alternative practitioner for psychotherapy is obliged to disclose patient data to third parties due to legal regulations or if there is an obligation to provide information due to an official or court order, No. 6.1 does not apply.

No. 6.1 does not apply to guardianship persons, such as parents of minors, or if the alternative practitioner for psychotherapy can exonerate themselves from personal attacks against themselves or their professional practice through the use of data and/or facts. There is no obligation to provide information to spouses, relatives, and other family members.

 

6.3 The alternative practitioner for psychotherapy keeps records (handwritten notes) of the services provided. Patients do not have the right to inspect these records, and they cannot demand the release of these records.

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6.4 If the patient requests a medical and treatment summary, the alternative practitioner for psychotherapy will create it from the handwritten notes and charge a fee. Original documents will be attached as a copy of the summary.

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6.5 The handwritten notes will be kept for a period of 10 years after the treatment is completed unless there is a legal obligation

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7. Jurisdiction

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7.1 German law exclusively applies between the contracting parties. The jurisdiction notice applies to participants from Germany and abroad.

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7.2 The place of performance and jurisdiction for all services and disputes is exclusively the location of the organizer.

 

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8. Other Provisions

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8.1 There are no side agreements to this contract. Changes and additions require a written form.

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8.2 A change to paragraph 11 of the contract also requires the written form.

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8.3 The participant is not entitled to assign his claims from the contract.

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9. Severability Clause

If individual provisions of the treatment contract or the general terms and conditions are invalid or void, this does not affect the validity of the treatment contract / general terms and conditions as a whole. In this case, the invalid or void provision shall be replaced by a permissible provision in a free interpretation that comes closest to the contractual purpose and the intention of the parties.

 

Coaching and Massage

The general terms and conditions also apply to all other offers of the practice that are not part of the therapy area, such as coaching and massage.

 

Scope of Services: The masseur offers massages within his professional competence. Before each massage, an individual anamnesis is carried out to exclude any risks or contraindications. The customer receives a professional massage treatment that is tailored to his needs and wishes.

 

Liability: The masseur assumes no liability for health damage resulting from the disregard of contraindications or risks. The customer is obliged to inform the masseur of all health problems or complaints before the massage.

 

Offer

My offer is aimed at adults and couples, in the field of coaching additionally at companies, public institutions, and associations. Before taking advantage of my offer, I ask you to carefully read the GENERAL TERMS AND CONDITIONS.

 

Appointment Arrangement

Appointments are possible by prior (telephone) arrangement or through our online booking system. Since I cannot take calls during an ongoing therapy session, please leave a message on the answering machine or send an email to info@bodymindtherapy.de. I will get back to you as soon as possible.

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Costs

You can find the current prices of my services as well as the cancellation modalities for appointments in the price list. You can find this on the website (www.bodymindtherapy.de).

I expressly point out that the methods I use do not diagnose physical illnesses and no healing treatments are carried out in this area! Each patient/client is asked not to interrupt or give up medical treatments.

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Vouchers

  • Unused vouchers will not be refunded or assigned to a transaction after the expiration date.

  • Vouchers cannot be redeemed for cash, returned for a refund, consolidated with another voucher balance, or replaced if expired.

  • If your purchase amount exceeds the value of the voucher, the remaining amount must be paid in cash, by debit card, or credit card.

  • Vouchers cannot be replaced in case of loss or theft.

  • Enrico Fonte reserves the right to cancel a voucher if we deem it necessary. In this case, we can issue a replacement gift voucher of equal value unless we suspect fraud in connection with a gift voucher. The voucher remains his property.

 

Subletting of the Practice

Enrico Fonte assumes no liability for material or health damage caused by subtenants or guests.

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